Refund & Dispute Policy

This Refund & Dispute Policy outlines the conditions under which refunds, order cancellations, and payment dispute resolutions are processed for purchases made on Quandrify (operated by Coders Mansion).

1Nature of Services Provided

Quandrify provides digital advertising, startup showcase directory listings, and permanent promotional ranking credit. All fees collected on our platform are for digital service execution:

Standard Listing Fee ($10 / one-time): Immediate processing, database indexing, search inclusion, and permanent listing hosting on Quandrify.
Top 10 Promotional Showcase Placement ($10 / upgrade): Adds the actual paid amount to cumulative promotional credit. Ranking has no expiry or reset, and no position or traffic is guaranteed.

2General Non-Refundable Policy

Because our digital promotion, listing generation, and rank indexing commence immediately upon payment capture via our secure processors (Razorpay), all sales are generally final and non-refundable once a listing or promotional placement is activated.

By completing your transaction, you acknowledge that digital listing service rendering begins instantaneously.

3Eligible Exceptions for Refund

We strive for complete transparency and fairness. A full or partial refund will be granted under the following explicit conditions:

A. Duplicate / Accidental Billing

If technical failure or double-clicking results in multiple charges for the same single listing upgrade or product submit, we will immediately refund the duplicate charge(s) in full.

B. System Outage or Non-Delivery

If a server outage or critical system defect prevents publication or prevents captured promotional credit from being applied, contact support for correction or refund review. Displacement by a higher-paying product is part of the ranking rules and does not indicate a service failure.

C. Listing Rejection Prior to Indexing

If a submission is rejected by our moderation team prior to publication due to content guidelines (e.g. invalid URL or unauthorized category), a 100% refund will be processed back to your original payment method.

4How to Request a Refund

To request a refund under an eligible condition, please contact our dedicated billing support within 7 calendar days of the transaction date:

Billing Support Contact

support@codersmansion.com

Please include your Order ID / Transaction Hash, product title, and reason for refund request. We review all requests within 24-48 hours.

5Dispute Resolution & Chargebacks

We strongly encourage customers to reach out to us directly before initiating a payment dispute or chargeback with their financial institution. Most concerns can be resolved immediately without lengthy formal dispute processes.

Unauthorized or fraudulent chargeback attempts for services successfully rendered will result in permanent listing removal and blacklist from Quandrify network directories.

6Processing Time for Approved Refunds

Once an approved refund is processed by our support team, funds are returned directly to your original payment method (Credit/Debit Card via Razorpay Balance). Refunds typically take 3 to 7 business days to appear on your bank account statement depending on your card issuer.